Free tool
Dispute Evidence Builder
Tell us the dispute and your provider — we'll show you exactly which genuine records to gather, where to respond, and how to keep your deadline. Free, no signup.
How this works
When a payment provider asks you to respond to a dispute or chargeback, the work is the same every time: read the notice, note the deadline, and gather the genuine records that match the reason given. This tool turns that into a tailored checklist so nothing is missed.
It will never help you guarantee an outcome — that decision rests entirely with the cardholder's bank and the card networks — and it only ever points you to records you already have. Nothing here involves creating, altering, or backdating evidence.
Honest-by-design
Merchant Casefile provides organizational tools and educational resources. It does not provide legal, financial, banking, or payment-processor advice, and does not guarantee dispute outcomes.